Visiting guidelines


TriStar Summit Medical Center is taking proactive measures to help ensure the health and safety of patients, caregivers, colleagues and our communities.

COVID-19 Visitor Policy

Visitor Information

Visits from family and friends are welcome and can be beneficial to a patient’s recovery. We ask that visitors abide by the following guidelines. It is recommended, however, that visitors check at the nursing station at specific units for information about visiting in each unit.

General Guidelines

  • Visitors with colds or experiencing flu-like symptoms (fever, cough, sore throat), or with any contagious disease should not visit hospitalized patients.
  • Only two visitors are allowed in the room at one time.
  • Visitors should maintain a quiet environment and avoid unnecessary noise.
  • Smoking is not permitted anywhere on the hospital campus, both inside and outside of buildings.

Visiting Hours

Our general visiting hours are from 11:00am — 9:00pm daily. After 9:00pm visitors will be allowed in the hospital only after signing in at the Emergency Department registration desk where they must obtain a Visitor Pass. Our Specialty Units have visiting hours as follows:

Intensive Care Units:

Visitation is restricted to two family members per patient at a time during the following times for *30 minutes:

  • 9:00am — 11:00am
  • 1:00pm — 5:00pm
  • 8:00pm — 9:00pm

*These hours may vary during emergency situations

Recovery Room

The recovery room does not allow visitors. Patients may be visited when they return to their rooms.

Women’s Center

Visiting hours begin at 9:00am and conclude at 9:00pm each day. All visitors must be at least 12 years old (exception: siblings of the newborn who are under the age of 12 are permitted).

Wi-Fi Access

Complimentary Wi-Fi is available for patients and visitors.

Chapel

The chapel is a quiet place for reflection, prayer and meditation. It is open 24 hours every day and is located in the Visitor Entrance lobby on the first floor of TriStar Summit near the Volunteer Information desk. For a Chaplain call the operator, “0”.